Privacy Policy

Last updated: 13 July 2026

This Privacy Policy explains how Bet Buffoon Casino (referred to as “Betbuffoon”, “Bet Buffoon Casino”, “we”, “us”, or “our”) collects, uses, stores and protects your personal information when you visit our website or use our services aimed at players in the United Kingdom.

By creating an account, using our games or accessing our services, you confirm that you have read, understood and accepted this Privacy Policy together with our Terms and Conditions and any game or bonus rules that apply.

1. Who We Are and Contact Details

Bet Buffoon operates an online casino service under licence number 8048/JAZ issued by Antillephone N.V. Our main website is hosted at betbuffoon-casino.uk, which serves players in the United Kingdom subject to local eligibility rules and restrictions.

If you have any questions about this Privacy Policy, your personal data, or your privacy rights, you may contact us at any time:

Email: [email protected]

Please write from the email address registered on your Betbuffoon account where possible, and include your username or account ID so that we can locate your profile quickly and respond without delay.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through our United Kingdom site and through any related channels that connect you to our casino services, such as registration forms, payment pages, customer support tools and marketing messages.

The Policy applies to:

Visitors to our site who browse without registering
Registered players who log in and play games for real money or bonus funds
Subscribers to email, SMS or other promotional communication
Persons contacting our support team for any reason

This document does not cover the privacy practices of third party websites or services that may link to or from our pages, such as payment providers, game studios, or external review sites. Those parties have their own privacy policies, and we encourage you to read them carefully.

3. Legal Basis for Processing Personal Data

We process your personal data on one or more of the following legal grounds, as recognised by applicable data protection law:

Contract – To create and manage your gaming account, verify your identity, process deposits and withdrawals, award bonuses, and provide customer support in line with our Terms and Conditions.
Legal obligations – To comply with laws and regulations, including anti-money laundering rules, responsible gambling duties and licence conditions set by our licensing authority or other regulators.
Legitimate interests – To improve our services, maintain site security, prevent fraud and misuse, manage our business, monitor game performance and protect the rights of Betbuffoon, our players and partners.
Consent – To send direct marketing by email, SMS or other channels where local law requires consent, and for certain types of cookies or analytics tools that track your behaviour online.

Where we rely on consent, you can withdraw that consent at any time. This will not affect any processing that took place before you withdrew it, but we will stop the activity going forward, such as sending marketing messages.

4. Types of Data We Collect

The exact data we collect about you depends on how you use our services. Below is an overview of the main categories of information we process.

4.1 Account and Identity Information

This is information you provide to us directly during registration and account management, including:

Full name
Date of birth and age confirmation
Home address and country of residence
Email address
Mobile number or other contact details
Username and account ID
Preferred language and currency

We may also collect copies of identity documents and other verification data, such as:

Passport, driving licence, or national ID card
Utility bills or bank statements as proof of address
Payment account screenshots or statements
Selfie photos or short verification videos for identity checks

4.2 Financial and Transaction Data

To process deposits, withdrawals and bonuses, we collect and store transaction data, which may include:

Details of deposits and withdrawals, including amount, time and method
Selected payment instruments, such as card type or e-wallet service
Crypto transaction identifiers provided by your wallet provider
Bonus funds, cashback, free spins and loyalty rewards activity
Account balances, currency and wagering status

Sensitive payment information such as full card numbers or wallet login data is usually handled by secure payment providers and is not stored in full by us. We may keep limited masked card digits or partial identifiers where this is required for security, chargeback handling, or account recognition.

4.3 Gaming and Behavioural Data

When you use our services, we record gaming activity and related information, for example:

Games you play, their providers and time spent in each game
Bet amounts, wins, losses and jackpot results
Bonus use, free spins, cashback, and prize redemptions
Device type, browser type and operating system
IP address, approximate location and language settings
Login dates and times, session length and game performance data

We use this information to operate our services, meet legal duties such as responsible gambling checks, prevent illegal use of our platform, and improve the quality and fairness of our games.

4.4 Communication Data

If you contact our support team or interact with us in any direct channel, we may record:

Copies of email exchanges and support tickets
Live chat transcripts or chat summaries
Call records or notes where voice support is available
Responses to surveys, feedback forms or complaint submissions

We keep this data as evidence of our interaction, to improve our service levels and to resolve any future disputes.

4.5 Marketing and Preference Data

If you choose to receive promotional messages, we may collect and store:

Your opt-in or opt-out status for each channel (email, SMS, push etc.)
Records of campaigns sent and offers you claim
Open rates, click rates and similar engagement statistics
Your content preferences, selected game types and favourite categories

Cookies are small text files stored on your device when you visit our site. We use cookies and similar technologies to remember your settings, recognise your browser, secure logins and understand how you use our services.

The main types of cookies we use may include:

Strictly necessary cookies – Required for the site to function, such as enabling secure login, maintaining your session and processing transactions.
Functional cookies – Remember your language, region and display choices, so that you do not have to set them each time.
Performance and analytics cookies – Collect anonymous or aggregated data on site visits, page views, and error events to help us improve the platform.
Marketing cookies – Used, where allowed, to show offers that are more relevant to your interests across our channels.

You can manage cookies through your browser settings and, where provided, through our cookie consent tools. Disabling certain cookies may affect the performance of our site or restrict access to secure areas.

5. How We Use Your Personal Data

We process your personal data for a clear set of purposes in line with our legal and regulatory duties.

5.1 Account Creation and Management

We use your registration details to create and maintain your Betbuffoon account, confirm your eligibility, manage your login credentials and apply your preferences such as language, currency and limits.

5.2 Identity Verification and KYC

We carry out identity and age checks to confirm that you are old enough to gamble and to prevent fraudulent or suspicious accounts. Verification may include document checks, database lookups, and screening against sanctions or self-exclusion lists as required by law.

5.3 Processing Payments and Winnings

Your financial and account data is used to:

Process deposits and withdrawals
Confirm payment ownership and cardholder identity
Record transaction history and bonus use
Resolve payment disputes, chargebacks or technical errors

We use usage data to:

Offer casino games, slots, live casino, table games and other products
Track bets, wins, losses and jackpots
Apply rules, odds, payouts and bonus terms
Monitor performance of games and detect faults or abuse

5.5 Responsible Gambling and Player Protection

We analyse your play data and account behaviour in order to:

Offer tools such as deposit limits, loss limits or session reminders
Monitor for signs of harmful gambling behaviour
Contact you where there are indicators of harm or unusual activity
Respect self-exclusion or time-out requests

5.6 Legal, Regulatory and Security Purposes

We may process and share data for:

Compliance with anti-money laundering and counter-terrorist financing rules
Prevention, detection and reporting of crime or fraud
Responding to requests from regulators, law enforcement and courts
Protecting our rights, assets and the safety of our staff and players

5.7 Marketing and Promotions

With your consent where required, we may use your details and play history to send personalised offers related to Betbuffoon Casino. These may include welcome bonuses, free spins, cashback campaigns, loyalty rewards and seasonal promotions.

You can change your marketing preferences at any time through your account settings or by using the unsubscribe link in emails.

5.8 Analytics and Service Improvements

We study aggregated and anonymised data to understand how players interact with our site and games. This helps us improve our design, loading speed, security, game selection and customer support processes.

We do not sell your personal data. We share it only where it is necessary for the purposes described above, or where we are required to do so by law.

6.1 Service Providers and Business Partners

We may share information with trusted third parties who help us operate our services, such as:

Payment processors handling cards, e-wallets, bank transfers and crypto payments
Game providers who supply online slots, table games and live casino products
Identity verification and KYC service providers
Analytics, anti-fraud and security solution providers
Email, SMS and marketing platform providers
Customer support and live chat tools

These third parties are required to use your data only to provide the service to us and must keep it secure and confidential.

6.2 Group Companies and Corporate Transactions

Where Betbuffoon is part of a wider group, we may share data with related companies for administrative, reporting, compliance and support reasons. Should there be a merger, sale of assets or other corporate change, your data may be transferred as part of that process, in line with legal requirements.

6.3 Regulators and Law Enforcement

We may disclose personal data to regulators, licensing bodies, tax authorities, courts or law enforcement agencies where we are legally obliged to do so, or where we believe disclosure is necessary to protect our rights, other players, or to respond to legal claims.

6.4 Other Legitimate Disclosures

We may disclose personal data to external advisers such as lawyers, auditors and consultants bound by confidentiality duties, where required for business management, legal defence or audit purposes.

7. International Transfers of Data

Some of our partners and service providers may be based in countries outside your home jurisdiction. Where your personal data is transferred to another country, we take steps to ensure that it is protected in line with this Privacy Policy and any applicable data protection laws.

These steps may include contractual safeguards, technical measures such as encryption, and working only with reputable service providers with strong security standards.

8. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, meet legal and regulatory duties, resolve disputes and enforce our agreements.

In general, this means that:

Account and identification records may be kept for several years after account closure to comply with anti-money laundering and gambling regulations.
Transaction and gaming history may be stored for accounting, tax and regulatory reporting periods set by law.
Customer support logs and complaint files may be kept for a period that allows us to respond to any follow-up questions or disputes.
Marketing data is kept while you remain subscribed and for a short period after unsubscribing, to ensure your request is respected.

When data is no longer needed, we will delete or anonymise it in a safe way.

9. Data Security

We apply a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These may include encryption, access controls, secure storage, network protections, monitoring and staff training.

While we take great care to protect your data, no system can guarantee perfect security. You also play a role in keeping your account safe by:

Keeping your login details secret
Using strong, unique passwords
Logging out after each session, especially on shared devices
Contacting us without delay if you suspect unauthorised use of your account

10. Your Rights Over Your Personal Data

Subject to local law and certain exceptions, you may have the following rights in relation to your personal data:

Right of access – To obtain a copy of the data we hold about you and information about how we use it.
Right to rectification – To ask us to correct inaccurate or incomplete information.
Right to erasure – To request that we delete certain data, where there is no legal reason for us to keep it.
Right to restriction – To ask us to limit the use of your data in particular situations.
Right to object – To object to processing based on legitimate interests or to direct marketing.
Right to data portability – To receive certain data in a structured, commonly used format and to request its transfer to another provider, where technically possible.
Right to withdraw consent – To withdraw any consent you have given us, at any time.

To exercise any of these rights, please contact us via [email protected]. For your protection, we may ask you for proof of identity before acting on your request.

Some rights may be limited by legal or regulatory requirements, such as our duty to keep certain records for anti-money laundering or gambling control purposes. If we cannot fulfil your request, we will explain the reason, unless the law prevents us from doing so.

11. Marketing Communications

We may send you marketing messages about Betbuffoon Casino, including information about new games, tournaments, loyalty benefits, free spins and promotions, where you have consented or where the law allows us to do so based on our legitimate interests.

You can control your marketing preferences by:

Adjusting the communication settings in your account profile, if available
Clicking the “unsubscribe” link in promotional emails
Following instructions in SMS messages to opt out
Contacting us at [email protected]

Even if you opt out of marketing, we may still send you important service messages such as account notifications, security alerts, changes to our terms, payment confirmations and responsible gambling information.

12. Cookies and Online Tracking

Our use of cookies has been described in section 4.6. Here we provide additional information about your choices.

Most web browsers allow you to:

View which cookies are currently stored
Delete individual cookies or clear all cookies
Block cookies from specific websites
Block third party cookies

If you choose to block or delete cookies in your browser, some features of the Betbuffoon site may not work correctly, including secure login, remembered settings and game sessions.

13. Special Categories of Data

We do not normally seek to collect sensitive data about you, such as information on your health, beliefs or background. If such information is shared with us during a responsible gambling assessment or support exchange, we will handle it with extra care and use it only for the specific purpose for which it was provided.

14. Data Relating to Minors

Betbuffoon Casino services are strictly for adults who meet the legal age for gambling in their jurisdiction. We do not deliberately collect or store information about persons under the legal age.

If we discover that a minor has registered an account or that a player has provided false age information, we will close the account, cancel any bets and void bonuses. We may retain certain records where required for legal reasons and to prevent further attempts to register.

15. Links to Third Party Sites

Our site may contain links to third party websites, tools or platforms. These external sites are under their own control and have their own privacy policies. We are not responsible for how they handle your data.

We encourage you to read the privacy and cookie policies of each external service you use before providing any personal information or making any payments.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or best practices. The “Last updated” date at the top of this page shows when it was last revised.

If the changes are significant, we may provide a more visible notice, such as a message on our site, an email to registered players, or a notification during login. Continued use of our services after a change means that you accept the updated Policy.

17. How to Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or wish to make a complaint about how we handle personal data, you can contact us using the details below.

Data Protection Contact	Bet Buffoon Casino – Privacy Team
Email	[email protected]

We will review and respond to your request as soon as we reasonably can and in line with any time limits set by law. If you are not satisfied with our reply, you may have the right to raise the matter with a data protection authority or other regulator in your jurisdiction.

By using Betbuffoon Casino services you confirm that you have read this Privacy Policy and agree to our use of your personal data as described above.